{"id":1590,"date":"2025-11-28T09:26:51","date_gmt":"2025-11-28T08:26:51","guid":{"rendered":"https:\/\/dev.tdm.rs\/?page_id=1590"},"modified":"2026-05-10T10:49:09","modified_gmt":"2026-05-10T09:49:09","slug":"quality-policy","status":"publish","type":"page","link":"https:\/\/dev.tdm.rs\/en\/about-us\/quality-policy\/","title":{"rendered":"Quality policy"},"content":{"rendered":"<section class=\"l-section wpb_row height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Sales and installation of equipment for central heating and ventilation is in accordance with the requirements of ISO 9001: 2015, as evidenced by the certificate ISO 9001: 2015 number <strong><em><a href=\"https:\/\/dev.tdm.rs\/wp-content\/uploads\/2025\/11\/66_sertifikat_9001_srn3675_2024.pdf\" target=\"_blank\" rel=\"noopener\">SRN3237<\/a><\/em><\/strong> issued to us by Denetik Certification Ltd<\/p>\n<p>If you want to read our Quality Manual and procedures, you can contact our quality representative at the following address: <a href=\"mailto:maja@tdm.rs\" target=\"_blank\" rel=\"noopener\">maja@tdm.rs<\/a><\/p>\n<p>Our vision and <strong><em><a href=\"https:\/\/dev.tdm.rs\/wp-content\/uploads\/2025\/11\/68_quality_policy.pdf\" target=\"_blank\" rel=\"noopener\">Quality policy<\/a><\/em><\/strong> is to build long-term and successful partnerships with you to our mutual satisfaction. In order to realize this vision, we will do our best to constantly improve our knowledge and competence, to follow market trends, as well as to raise the level and quality of service we provide to customers.<\/p>\n<p>Only in that case, with our help, you will be able to be in a position to meet and exceed the requirements and expectations of your customers, and thus improve and increase the profitability of your business.<\/p>\n<p>We are also certificate holders <a href=\"https:\/\/dev.tdm.rs\/wp-content\/uploads\/2026\/05\/TDM_DOO-SME_Certificate-20260112-140758.pdf\" target=\"_blank\" rel=\"noopener\"><em><strong>Excellent SME<\/strong><\/em><\/a> and <a href=\"https:\/\/dev.tdm.rs\/wp-content\/uploads\/2025\/11\/platinasta_izvrsnost.pdf\" target=\"_blank\" rel=\"noopener\"><em><strong>Dun &amp; Bradstreet Platinum Excellence AAA<\/strong><\/em><\/a>.<\/p>\n<\/div><\/div><div class=\"w-separator size_medium\"><\/div><div class=\"w-hwrapper valign_middle stack_on_mobiles quality-logos-hwrapper align_center\" style=\"--hwrapper-gap:1.5rem\"><div class=\"w-image denetik align_none\"><div class=\"w-image-h\"><img decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/dev.tdm.rs\/wp-content\/uploads\/2025\/09\/header-1-logo.svg\" class=\"attachment-large size-large\" alt=\"iso9001\" loading=\"lazy\" \/><\/div><\/div><div class=\"w-html\"><!-- Begin certification seal -->\n<a href=\"https:\/\/excellentbusiness.eu\/certificates\/20250717130916_365623a8735d4f949f18b49d483e42b4\" target=\"_blank\" rel=\"noopener noreferrer\">\n\t<img decoding=\"async\" src=\"https:\/\/excellentbusiness.eu\/certificates\/20250717130916_365623a8735d4f949f18b49d483e42b4\/seal\" style=\"max-width:300px; height:auto;\"\/>\n<\/a>\n<!-- End certification seal --><\/div><div class=\"w-image aaa align_none\"><div class=\"w-image-h\"><img decoding=\"async\" width=\"113\" height=\"92\" src=\"https:\/\/dev.tdm.rs\/wp-content\/uploads\/2025\/09\/header-2-logo.png\" class=\"attachment-large size-large\" alt=\"aaa\" loading=\"lazy\" \/><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"Sales and installation of equipment for central heating and ventilation is in accordance with the requirements of ISO 9001: 2015, as evidenced by the certificate ISO 9001: 2015 number SRN3237 issued to us by Denetik Certification Ltd If you want to read our Quality Manual and procedures, you can contact our quality representative at the...","protected":false},"author":1,"featured_media":0,"parent":162,"menu_order":12,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1590","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/dev.tdm.rs\/en\/wp-json\/wp\/v2\/pages\/1590","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dev.tdm.rs\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dev.tdm.rs\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dev.tdm.rs\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dev.tdm.rs\/en\/wp-json\/wp\/v2\/comments?post=1590"}],"version-history":[{"count":9,"href":"https:\/\/dev.tdm.rs\/en\/wp-json\/wp\/v2\/pages\/1590\/revisions"}],"predecessor-version":[{"id":4778,"href":"https:\/\/dev.tdm.rs\/en\/wp-json\/wp\/v2\/pages\/1590\/revisions\/4778"}],"up":[{"embeddable":true,"href":"https:\/\/dev.tdm.rs\/en\/wp-json\/wp\/v2\/pages\/162"}],"wp:attachment":[{"href":"https:\/\/dev.tdm.rs\/en\/wp-json\/wp\/v2\/media?parent=1590"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}